SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Stylez Space (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://stylezspace.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I recently came across this mask and it's been a game-changer for managing my migraines. The material is soft yet durable, providing a comfortable, snug fit around my head. I opted for the gray color, which looks great. Its dual function as an eye mask and head cover makes it incredibly versatile. I've used it in various situations - from relaxing after a stressful day to needing quick relief from a headache. It's adjustable, fitting my head just right, and it's become a go-to solution for both comfort and migraine relief.
This head mask has been a fantastic find for me. As someone who often struggles with headaches, the relief it provides is almost immediate. The material feels high-quality and the elastic cloth gel conforms comfortably to my head. I chose the purple one, and it's nice to see a product that combines functionality with style. It's versatile too - I can use it as an eye mask when I'm trying to rest or cover my whole head when I need more intensive relief. It's perfect for any season, making it a practical addition to my wellness toolkit.
I've been using this ice therapy head mask for a couple of weeks now, and it's become an essential part of my routine for migraine relief. The snug fit provided by the elastic cloth gel is just right, not too tight but secure enough to stay in place. I love the fact that it comes in different colors, which adds a bit of personality to the product. Whether I'm using it as an eye mask to block out the light during a migraine or as a full head cover for some soothing warmth, it works wonders. It's also incredibly easy to adjust, fitting comfortably on various head sizes.
The second purchase of this product, noted for its soft fabric and effective cooling for several hours, useful for headaches and sore muscles.
A popular gift among teenagers, prompting plans to purchase additional units.
Provides a nice amount of pressure and retains its coldness for a satisfactory duration.
The cap is ideal for headaches, hangovers, or sleeping in light. It maintains a slight coolness even without refrigeration.
It's recommended to use the product at room temperature or slightly chilled from the refrigerator to avoid ice headaches.
The neoprene wrap fits well, retaining both cold and hot temperatures for an extended period. It's effective when used cold and heats evenly in the microwave.
The head-wrap delivers on its promises, staying cold for around 20 minutes, comfortably fitting, and effectively blocking light.
Initially, it can cause a brain freeze sensation if worn for too long, but it offers significant relief in the first few minutes.
The gel inside the cap is flexible and soft, providing comfort around the entire head.
The mask feels good at room temperature, providing a cool sensation without the need to freeze it.
Despite initial skepticism, the product proves to be effective and the dual hot/cold functionality is a valuable feature.
A notable feature of the gel pack is its ability to maintain temperature for a long duration, providing relief with either its cooling or warming effects.
The mask always feels cool to the touch, is soft, and is comfortable enough to sleep in. It's so favored that additional purchases for friends and family are planned.
For optimal use, it is best kept in the freezer and then allowed to sit out for about 15 minutes before wearing. It can also be kept in the fridge for immediate use.
The mask is effective at blocking light and provides a good amount of pressure when cold. It is highly recommended for purchase.
The mask provides great compression but does not retain its coldness for long. It quickly loses its cold temperature after being taken out of the freezer, but it is effective when heated.
Used to secure moist eye pads for dry eye symptoms, it offers excellent fit and comfort during sleep. The effectiveness on dry eye symptoms is still being evaluated.
The material's quality is immediately noticeable, making it perfect for migraine relief. It covers the entire head comfortably and stays in place, although it's slightly expensive.
Excellent for improving sleep quality due to its calming coolness, even without refrigeration. The anticipation to use it chilled for migraine relief is high, and even those who dislike wearing anything while sleeping find it comfortable.
The mask gets extremely cold and maintains its temperature well. The shape can be awkward, making it a bit difficult to balance on the head. It's particularly effective when lying on your back.
It provided immediate tension relief without needing to be frozen due to the cold weather. The product is relaxing and soothing, making an impressive initial impact.
This is an amazing product that remains consistently cold, is comfortable, easy to wear, and works effectively. It comes highly recommended.