SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Stylez Space (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://stylezspace.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Upgrading to this model was a wise choice, with its superior wall-climbing and cleaning capabilities making a noticeable difference compared to my old vacuum.
very good
Despite initial reservations about the cord, it hasn't been an issue. The cleaner does an excellent job, especially in scrubbing the walls, although it misses some corners and edges.
Although heavy, a simple rope solution facilitates its retrieval. Its performance under my winter cover has been flawless, impressively collecting leaves and debris without getting stuck.
In one word: AWESOME. The cleaning brushes and the simplicity of setting it up make pool maintenance much easier, effectively tackling sand and pollen accumulation.
quality product
Simple to maintain, this vacuum impressively collects dirt and sediment, featuring dual filters and exceptional suction, cleaning the water line and enhancing overall pool cleanliness.
I deliberated quite a bit before choosing this model. I initially opted for a well-reviewed top brand, but this cleaner significantly outperformed it. It effectively does its job without unnecessary acrobatics. An algae outbreak in my pool was quickly managed with the help of this cleaner and my skimmer socks, resulting in crystal-clear water, as evidenced by the attached photos. The advantages of this cleaner include its ability to thoroughly clean and even skim the walls, with brushes that work cohesively with the system to capture rather than disperse dirt. The downside is its weight; even though the handle provides some maneuverability, the cleaner becomes particularly heavy when filled with water, and it’s still quite hefty when empty.
The suction power is impressive and offers great value for money, plus it’s simple to clean.
After experimenting with two cordless models, I switched to a corded cleaner and couldn't be happier. This machine's efficiency, with 1-3 hour cleaning cycles and large capacity for debris, paired with excellent waterline cleaning, has streamlined my pool maintenance to just 10 minutes weekly. I use a special brush for corners the cleaner can't reach. Initially, the robot would get stuck in the deep end, but adjusting the cord’s floats fixed this. I feared the cord might tangle during use, a concern that proved unfounded, much like childhood fears of quicksand. The video demonstrates that the solar surface robot seldom interferes with the cord. I would definitely purchase this again.
As an excellent pool cleaner, it stands out, especially for those preferring corded models, maintaining a pristine pool with ease. Highly recommended for its effectiveness.
This robotic pool cleaner is not only effective but also entertaining to watch as it climbs walls. I wish it could operate cordlessly for a sleeker appearance, yet the cord hasn’t presented any practical issues, and the constant power supply ensures it completes its cleaning cycle without interruption.
A remarkable device, it thoroughly cleans our large pool.
I acquired this to replace another brand's pool robot that malfunctioned. This new one functions superbly and is straightforward to maintain, though it is somewhat heavy and challenging to remove from the water.
This model outperforms the cordless one we previously bought. It possesses considerable power and effortlessly scales the pool walls. Our pool is a 24-foot round above-ground type. We had to empty the basket before the battery depleted, which is typical initially given the debris accumulation. The pool now looks fantastic. Upon unboxing the robot, we discovered it was wet, suggesting it might have been used despite purchasing it new. However, considering the reasonable price we paid, we decided against returning it.
This robot cleaner fulfills its description, adeptly climbing walls and navigating steps, eliminating longstanding dirt missed by other cleaners.
Working so far
It operated wonderfully, and its control head is impressively waterproof.
I've struggled with pool cleaning for a while, so I'm glad I finally decided to buy a pool cleaner. My neighbor informed me that corded cleaners have more suction power than cordless ones, leading me to opt for the corded version. To my delight, it performed exceptionally well, exceeding my expectations. Handling the cord takes some getting used to, but it’s a minor issue compared to the benefits. The cleaner effectively removed debris and leaves, leaving clear trails in its wake.
When our previous pool vacuum needed replacing, I discovered this model, which boasted superior features. This robot surpasses my old one in many aspects, especially in how it cleans the pool’s walls and waterline, reducing my manual cleaning effort. The pool bottom became spotless quickly after pool opening. I appreciate the three timing options (1, 2, and 3 hours) and often select the longest for my large pool. Its filter baskets are user-friendly, capture a lot of debris without leaking, and are much easier to manage than my previous cleaner’s bags. This robot offers strong suction, energy efficiency, and leaves my pool impeccably clean, making me extremely happy with this purchase.
So far, it’s an excellent product.
Following three 2-hour sessions, this product lives up to its advertised capabilities. It successfully climbs the walls and navigates the broad stairs of our pool. Yet, its movement appears arbitrary, necessitating periodic checks to ensure complete area coverage. Due to its dimensions and orientation, it might overlook some corners or edges. Removing it from the water for cleaning can be cumbersome due to its weight, so it’s advisable to proceed with caution. Overall, the performance has been satisfactory thus far.
With our pool near tall gum trees, this robot excels in removing large leaves, a significant improvement over our previous cleaner.
It climbs walls efficiently and offers superior suction power, outperforming my previous cleaner.
We’ve nicknamed our new pool vacuum 'Wally,' and it's fantastic for our large in-ground pool. We returned a cordless model due to its lengthy recharge time and insufficient cleaning cycles for our sizable pool, especially after windy days. Though some reviews mention its weight, it's manageable. It compares well with our previous Dolphin Nautilus Plus. For larger pools, a corded model like this is preferable. The Wybot effectively climbs walls to clean the waterline and is easy to clean. It covers our 20'x40' pool, reaching the bottom step but not the upper two, which isn't a significant issue for us.