SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Stylez Space (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://stylezspace.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Feels like lounging on a cloud, utterly divine
Finding this couch has been a highlight of decorating our new home. It offers an unparalleled level of comfort, with a design that seems to hug you back. Its unique look has made our living room the envy of our friends. It's the perfect spot for both relaxing alone and entertaining guests
This is a comfortable and nice-looking sofa. It fits perfectly in my space and the quality of the material is excellent.
From the moment I laid eyes on this couch, I knew it had to be mine. Its unique, cushiony design is not only visually appealing but also incredibly supportive and comfortable. It's transformed my living room into a cozy haven, and I've received so many compliments on its unique look. Truly a standout piece
Adding this whimsical, cloud-inspired seating to my home was a decision that brought an unexpected level of joy and comfort into my daily life. Its luxurious, soft fabric feels like a gentle embrace, providing the perfect escape after a long day. The unique design stands out, offering a modern twist that complements any decor style. It's not just the looks that impress; the comfort is unparalleled, making every moment spent on it feel like a special treat. The spacious design accommodates the whole family, making it the centerpiece of our living space. Durability is evident in every stitch, promising years of enjoyment. It's easy to care for, which is essential for keeping it looking pristine. This piece has not only enhanced the look of my home but also the way we live, providing a cozy retreat that we all love
I was on the lookout for something that would add a wow factor to my living space, and this couch delivered! It's incredibly plush and comfortable, perfect for lounging and reading. The design is both stylish and functional, fitting seamlessly into my home's aesthetic. It's been a fantastic addition, offering both comfort and flair
The sofa looks amazing and is of great quality. It’s become a standout piece in my home.
This sofa is the epitome of luxury and comfort combined. From its visually stunning design that mimics the softness of clouds to the actual sitting experience that feels like being enveloped in a gentle embrace, it's a masterpiece. It has uplifted the ambiance of my living area, making it look like a high-end lounge. Even my friends can't stop talking about how comfortable and stylish it is. Best purchase ever