SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Stylez Space (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://stylezspace.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
My hair is fine with tight ringlets and gets extremely dry and tangled. Usually, a wide-tooth comb is my go-to during wash days, as finger combing is ineffective. But this brush has been revolutionary. It glides through my hair in a way I've never experienced before, even somewhat effectively on dry hair, which is typically futile for curly hair. It's a game-changer when used wet with conditioner. I'm now planning to buy several more to ensure I have one in every bathroom and one for the shower. This brush has significantly reduced hair loss during detangling. If you're hesitating, don't waste any more time; this brush will transform your hair care routine. Although shipping takes some time, it's absolutely worth the wait.
Despite its unassuming appearance, this brush is a game-changer. I have abundant, fine, curly hair that often forms severe knots. Typically, I'd have to painstakingly brush it out in small sections, but this brush allows me to comb through normally. Its effectiveness became evident when my nephew, who has been struggling with his afro, used it. The brush slid through his hair effortlessly, leaving him and his sister in disbelief. He was even able to style his hair for the first time in ages. Both my niece and nephew added the brush to their Amazon carts almost immediately.
Initially, I was quite doubtful about this brush. However, it completely exceeded my expectations! I frequently wear curly and deep wave wigs, which are notoriously difficult to detangle. This brush makes the process effortless. It's so effective on my coarse wigs that I'm convinced it would work wonders on my own 4c hair, though I haven't tried it yet. Impressed, I've already purchased a spare. My other brushes hardly get any attention now.
The only brush I'll use for my granddaughter's hair, transforming afro to curls quickly.
Despite feeling cheap, it's incredibly effective on tangled hair.
Works like magic, suitable for the entire family, and effortlessly handles thick hair.
Effective on my daughter's hair without needing additional detangling products.
My daughter appreciates its detangling efficiency and the enhanced airflow during blow-drying.
My granddaughter considers it a miracle brush for her tangled hair.
After trying one, I bought more for my kids, who find it helpful for detangling.
Remarkably reduces detangling time for my hair.
Significantly reduces hair care time, making tasks more efficient.
After a positive experience, I bought more for family members.
Ideal for sensitive scalps and simplifies brush cleaning.
Smoothly combs through my hair with great ease.
Minimizes discomfort and significantly reduces brushing time.
Glides through even the messiest hair without causing pain.
Effective on wet hair for removing tangles, but less so on dry hair.
Excellent for detangling my daughter's hair, making the process enjoyable.
Despite initial skepticism, this brush surpassed expectations, especially for tangled, curly hair. It's lightweight and effective.
My daughter is thrilled with her new brush, and it works well.
This brush is miraculous for detangling curly hair.
Satisfied with the product, though a larger size would be preferable. Delivery was impressively fast.
Ordered ten brushes for my grandchildren and their partners, all of whom love them.
Impressed by its performance, I bought additional ones for my daughters.