SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Stylez Space (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://stylezspace.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I found the Stainless Steel Cooling Face Roller to be well-crafted, though a bit large for facial use. It's more suitable for body areas like hands or feet. The roller's material is high quality, but the handle feels less so. I've used it as a cold massage tool after keeping it in the freezer, and it's quite pleasant!
Having previously used a silicone ice roller, I was pleasantly surprised by the superior performance of this stainless steel one. It gets colder and retains its coolness longer, making it more effective at reducing facial puffiness in the mornings. I absolutely love it!
This roller is a multi-use gem! It stays cold without sticking to the skin, thanks to the outer silicone layer. The rolling motion provides a gentle, intermittent cold, which I prefer over constant cold. Its detachable design makes it easy to clean, and I store it in the freezer for convenience
I'm thrilled with my dual-roller purchase. I use it daily on my face and neck, relishing its soothing effect. While it's a bit large for under-eye use, it's highly effective for reducing redness, irritation, and even relieving headaches. The rollers maintain their coldness impressively
The roller is larger than I expected, making under-eye use challenging. However, its size efficiently covers the neck, cheeks, and forehead, providing a quick and simple start to my day. It's also beneficial for alleviating headaches
Inspired by a professional facial, I now use this roller at home, keeping it in the freezer for immediate use. It's excellent for facial tightening and lifting, and it feels amazing. I even got one for a friend who suffers from migraines
I enjoy using this roller in the mornings to soothe my often hot face and puffy eyes. The roller stays cool for a decent time, though I wish it remained cold longer. I resolved its initial squeakiness with a bit of olive oil, and it's been perfect since
Purchased for my migraines, this roller has become a versatile tool in my household, providing relief for various pains and swellings. I never anticipated how frequently I'd use it. It's an excellent investment for anyone needing quick cold therapy
This ice roller, although more pink than red, is fantastic. It retains cold excellently. I suggest waiting a minute after removing it from the freezer and cleaning it post-use. It seems to stay colder longer than other brands I've tried
I suffer from puffy eyes due to lack of sleep. Using this roller morning and night has significantly reduced swelling and improved my eyesight. It's been an energizing addition to my routine
Initially apprehensive due to its coldness, I've grown to love this roller. I use it twice daily and have found it especially helpful for my brows and potential sunburns. The company's product support is commendable
As a migraine sufferer, this roller doesn't cure my headaches but provides substantial relief. I highly recommend it for anyone dealing with migraines
This product has been a lifesaver for my headaches and pain. It's also a great stress reliever. Its durability has impressed me, withstanding numerous uses in the freezer
Dealing with hip bursitis, this ice roller has been a godsend for pain relief. It's the easiest method I've found to alleviate swelling and pain in my hip, surpassing its advertised beauty use
This roller is a must-buy. It's not only effective for puffy morning face but also offers a spa-like experience. It's a great way to indulge in some self-care
I've used this roller for various issues like jaw tension, sinus pain, and inflammation. It's a surprisingly essential tool, highly recommended by friends
The Stainless Steel Cooling Face Roller has been a delightful addition to my skincare routine. Its size, though larger than expected, covers a significant portion of my face and neck, making it efficient for morning use. It's especially helpful for reducing puffiness and soothing my skin after a long day. The cool sensation is incredibly refreshing, and I appreciate that it's easy to clean and maintain. I've found it to be an excellent tool for relaxation and enhancing my overall complexion
Upon using this roller for the first time, I was struck by its effectiveness. It's not just a beauty tool but a therapeutic device. It's been particularly beneficial for relieving headaches and facial tension. The stainless steel construction ensures it stays cold for an extended period, making it more efficient than other materials. Its easy-to-clean design is a bonus, allowing for hygienic use each time
The Stainless Steel Cooling Face Roller exceeded my expectations. It's not just for facial use; I've found it helpful for relieving pain in other areas, such as sore muscles. The roller's ability to stay cold for a considerable duration is impressive, providing continuous relief. Its size is perfect for reaching every contour of my face and neck, and the solid construction instills confidence in its longevity
I recently started using the Stainless Steel Cooling Face Roller, and it's quickly become a staple in my beauty regimen. It's perfect for de-stressing and rejuvenating my skin. The cold sensation is instantly calming, and I've noticed a significant improvement in my skin's texture and appearance. The roller's weight and build quality are just right, making it easy to handle and maneuver around my face
Receiving the Stainless Steel Cooling Face Roller as a gift was a delightful surprise. Its immediate cooling effect is incredibly soothing, especially on warm days. The roller is beautifully designed, feeling luxurious and durable in hand. It's become a staple in my morning routine, helping to de-puff and energize my skin
I've been using the Stainless Steel Cooling Face Roller for a few weeks now, and it's been a wonderful experience. The roller is perfect for relaxing after a long day, and I've found it to be exceptionally effective in reducing puffiness and soothing my skin. It's a versatile tool that I now consider indispensable in my daily skincare regimen
This facial roller is pretty decent. I noticed it cools down a bit quick, but hey, just pop it back in the freezer for 15 mins and you're good to go. Still works wonders on my skin so yeah,'d recommend.
Wow, this cool little gadget actually wraps around your face during the massage. Totally awesome! A must-have for sure 👍🏻