SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Stylez Space (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://stylezspace.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It's a very sturdy and well-made zester. Super sharp – I got a tiny cut just testing it out, so be careful. But it comes with a protective cover, which is great.
Had to get two of these because my mom kept borrowing mine! It grates cheese and ginger effortlessly, and it's safe for my fingers.
Works great, no complaints at all.
I use this zester all the time and it's still going strong.
This zester is a winner! It was a breeze to use for zesting oranges and lemons, easy to clean and store. Definitely would buy again.
Was looking for some chocolate greater, this one is perfect
I love it, ideal for grating citrus in cakes, nutmeg etc .. it looks robust and can be hung. There was a delay in the. Delivery but. Being the Christmas dates nothing can be said
perfect as described
Very good
Speaks very well, if faltering your fingers grates!
Perfect and very well packed. Thanks to the seller
Product meets its description at the web store. Looks nice and made from good quality materials. Item was well packed, no damages during delivery. Fast shipping. Delivered in three weeks. I can recommend also product and the seller.
Arrived well! In time, as on the description!
The product was delivered quicker than expected. Great quality!! Highly recommended!
Works well, it's sharp but the back part is a little bit sharp so It's easy to cut yourself take out what you just grated
Looks well, works on lemon.
I still haven't used, will update later.
Great for cooking
Great product as described Looks pretty sharp
Exactly what he was looking for.